Customer Service

Can I change my delivery address?

Yes, if the order has not yet shipped. Contact us as soon as possible with your order number and the new address.

Do you offer same-day delivery?

Same-day delivery is not available at this time. We dispatch within 24-48 hours after confirmation.

How do I track a guest order?

Use the email you entered at checkout and the order number from your confirmation email on the tracking page.

What if my order arrives damaged?

Contact support within 48 hours of delivery with photos of the damage and your order number.

Do you offer COD?

Yes, Cash on Delivery is available for eligible UAE orders.